UniFi Access G3 Intercom 1.11.24 includes the following bugfixes.

Bugfixes

• Fixed an issue where directory calls could fail when pressing the doorbell button.

Additional information

If you encounter any issues with this release, please provide us with the latest support file by navigating to Site Manager > UniFi Console > Access > Devices > select the device > Settings > Download Support File.

UniFi Access G3 Intercom 1.10.28.0 includes the following improvements and bugfixes.

Improvements

• Improved keypad stability.

Bugfixes

• Fixed a potential device adoption failure issue.

Additional information

If you encounter any issues with this release, please provide us with the latest support file by navigating to Site Manager > UniFi Console > Access > Devices > select the device > Settings > Download Support File.

UniFi Access G3 Intercom 1.10.20.0 includes the following bugfixes.

Improvements

• Supports returning to the home page and performing other actions during the device update process.
• Optimized the Admin Mode user experience.
• Supports triggering the doorbell when the device enters an unlock schedule or emergency mode.

Bugfixes

• Fixed an issue where the time zone might display incorrectly.
• Fixed an issue that could prevent doors from unlocking.
• Fixed an issue where live view could intermittently become blurry and require a restart to restore normal video quality. 
• Fixed an issue where third-party SIP phones could not receive doorbell calls. 
• Fixed an issue where audio from the third-party SIP phones could not be heard on the device.
• Fixed an issue where the receiver could not receive doorbell notifications when the third-party SIP server was configured to use the G.711 A-law (PCMA) audio codec.  
• Fixed an issue where pressing * failed to unlock the door when using a third-party SIP server based on FreeSWITCH. 

Additional information

If you encounter any issues with this release, please provide us with the latest support file by navigating to Site Manager > UniFi Console > Access > Devices > select the device > Settings > Download Support File.

UniFi Access G3 Intercom 1.9.27.0 includes the following bugfixes.

Bugfixes

• Fixed an issue where the LED floodlight and screen might not turn off automatically.
• Fixed an issue where the video recording thumbnail was displayed incorrectly or duplicated in Protect application > Find Anything > Detections.

Additional information

• This version is rolling out gradually. If you haven't received it yet, please wait. It will be available within the next few days. To update manually, download the firmware from the provided link, then go to Site Manager > UniFi Console > Access > Devices > select your device > Settings > Manual Firmware Update.
• If you encounter any issues with this release, please provide us with the latest support file at Site Manager > UniFi Console > Access > Devices > select the device > Settings > Download Support File.

UniFi Access G3 Intercom 1.9.25.0 includes the following improvements and bugfixes.

Improvements

• Optimized the screen wake mechanism by replacing the old ToF sensor with motion detection, improving accuracy and responsiveness when users approach the screen.
• Optimized image brightness in low-light environments.
• Optimized Face Unlock experience. Repeated recognition of the same person now displays only a blue frame when the door is already unlocked, avoiding redundant unlock actions.

Bugfixes

• Fixed an out-of-memory issue that could cause the device to go offline.
• Fixed an issue where live view sometimes stuttered under poor network conditions.
• Fixed an issue where device updates could sometimes fail.
• Fixed an issue where live view could sometimes appear blurry.

Additional information

If you encounter any issues with this release, please provide us with the latest support file at Site Manager > UniFi Console > Access > Devices > select the device > Settings > Download Support File.

UniFi Access G3 Intercom 1.8.24.0 includes the following Improvement.

Improvements

• Enhanced the device stability and performance.

Additional information

If you encounter any issues with this release, please provide us with the latest support file at Site Manager > UniFi Console > Access > Devices > select the G3 Intercom > Settings > Download Support File.

UniFi Access G3 Intercom 1.8.22.0 includes the following improvements and bugfixes.

Improvements

• Improved Face Unlock verification experience.
• Improved sound feedback during identity verification.
• The facial recognition frame now turns red with no sound feedback when a face is unrecognized.
• Supports tapping the screen to wake the device when in low-temperature screen protection mode.
• Automatically adjusts video quality in poor network conditions to ensure live view and doorbell functionality.
• Improved video performance on the receiving end during third-party SIP calls.
• Added an A–Z index on the right side of the Directory list to make navigation easier when there are more than 10 directories.

Bugfixes

• Fixed an issue where directory names consisting of numbers were not sorted correctly.
• Fixed an issue where doorbell notifications were not received on VIPTel.

Additional information

• This version is rolling out gradually. If you haven’t received it yet, please wait. It will be available within the next few days. To update manually, download the firmware from the provided link, then go to Site Manager > UniFi Console > Access > Devices > select your device > Settings > Manual Firmware Update.
• If you encounter any issues with this release, please provide us with the latest support file at Site Manager > UniFi Console > Access > Devices > select your device > Settings > Download Support File.

UniFi Access G3 Intercom 1.7.29 includes the following improvements and bugfixes.

Improvements

• Improved the credential verification process and door unlocking speed.
• Supports facial recognition from a longer distance when anti-spoofing is disabled in Face Unlock (requires Access application 3.2.41 or later).
• Supports 2-Step Authentication. 
• Enable it in Access application > Devices > select UA G3 Intercom > Settings > Access Methods > 2-Step Authentication and select Require Two Methods or Require Approver.
• Requirements:
• Access application 3.2.41 or later
• UA-Hub/UA-Hub-Door 4.9.14.0 or later
• EAH-8 5.7.17.0 or later
• Supports showing or hiding the logo on the screen in Access application > Devices > Caller Manager > select UA G3 Intercom > Interface > Logo (requires Access application 3.2.41 or later).

Bugfixes

• Fixed an issue where the screen sometimes did not wake when someone approached.
• Fixed an issue where the unlock animation sometimes did not appear during unlocking.

UniFi Access G3 Intercom 1.0.14 includes the following improvements and bugfixes.

Improvements

• Optimized the Anti-Spoofing capabilities for Face Unlock.
• Optimized the user experience of the home and directory pages.

Bugfixes

• Fixed a high memory usage issue, which could affect door unlock or cause devices to go offline.
• Fixed a potential issue where unlock recordings were not visible in Access Application > System Log.
• Fixed a potential issue where a logo modified through the Access application did not take effect on the G3 Intercom.